About Excalibur — A Family Business Built on Trust
Father and son. 30+ years. Thousands of drivers helped across the North West. Here's our story.
The Excalibur Story
Ian Casson founded Excalibur Auto Locksmiths over 30 years ago from a simple but powerful conviction: drivers who lose their car keys in Wigan or anywhere across the North West deserve a specialist who comes to them, not the other way around. In an era when the only option for most drivers was an expensive dealer trip or a long wait, Ian built a mobile operation with the skills and equipment to replace and programme car keys at the roadside. Word spread, and the business grew on reputation alone.
Over the following decades, Ian developed expertise across virtually every automotive key system available in the UK market — from the mechanical tibbe keys of classic Fords to the earliest transponder systems that appeared in the mid-1990s, and all the way through to the sophisticated smart key and proximity systems of today. That depth of experience across three decades of automotive key technology is genuinely rare — it can't be learned from a course or a manual. It comes from thousands of jobs, solved in all weathers, at all hours, for drivers in genuine need.
Adam Casson joined the family business, bringing a natural aptitude for the latest electronic diagnostic systems and programming platforms. As vehicles became increasingly reliant on complex ECU communications for key recognition, Adam's skills complemented Ian's experience perfectly. Together, they cover the full spectrum — Ian's encyclopaedic knowledge of older and classic systems, Adam's mastery of the most current technology. There is very little in the world of automotive locksmithing that this pair hasn't encountered and resolved.
The reason Excalibur has never needed to advertise heavily is the nature of what Ian and Adam do. When someone calls at 2am, locked out of their car in a dark car park, and Ian answers immediately, drives to them, and has them back on the road within 90 minutes — that person tells every driver they know. The same story plays out thousands of times across the North West. The Excalibur reputation was built entirely by the quality of service Ian and Adam deliver, call after call, year after year.
What We Stand For
Honest Pricing
We quote before we start — always. No hidden charges, no surprise extras. You know the price before Ian or Adam pick up a single tool.
24/7 Commitment
Not "most nights" — genuinely 24 hours, 7 days, 365 days a year. When you call at 3am, Ian or Adam will answer personally.
All Makes & Models
From a 1989 Ford Escort to a 2024 BMW X7 — if it has a key and a lock, we can help. No referrals, no "can't do that one."
Personal Service
You always deal with Ian or Adam directly — the people who will actually do the job. The person you call is the person who arrives.
Our Experience & Credentials
- 30+ years in automotive locksmithing — specialist focus throughout
- Experience across all major vehicle makes sold in the UK market
- Fully equipped mobile workshops — dealer-grade cutting and programming equipment
- Expertise across all automotive key types: transponder, smart, proximity, key card, tibbe, and more
- Thousands of satisfied customers across Wigan, St Helens, and the wider North West
- Father and son team — personal accountability on every job
- OBD-level programming capability for all mainstream ECU platforms
Talk to Ian or Adam Directly
No call centres. No third parties. When you ring Excalibur, you speak to the person who will be at your car. Get a straight quote and an honest arrival time.
07831 872 740Don't Let a Lost Key Ruin Your Day
One call to Ian or Adam and we'll have you sorted. Same day, at your location, always cheaper than the dealer.
07831 872 740Available 24 hours — including weekends and bank holidays